Legal

Terms of service

The rules for using Pledzy: who can raise money, what a pledge is, how rewards and fees work, and what happens if something goes wrong.

What Pledzy is

Pledzy is a reward-based community funding platform. Businesses, nonprofits and community groups publish campaigns; backers pledge money and receive a reward in return. A pledge is not an investment, a loan or a charitable donation, and it carries no ownership, interest or financial return.

Pledzy is not a bank, a broker, a funding portal for securities, or a party to the agreement between a backer and a business.

Accounts

  • You must be 18 or older and provide accurate information.
  • Accounts are either backer or business accounts and cannot be switched.
  • You are responsible for activity on your account and for keeping it secure.
  • We may suspend an account that breaks these terms or the law.

Running a campaign

  • Every campaign is reviewed before it appears publicly. We may decline or send back a campaign for any reason.
  • Your campaign must describe a real project, a real business, and rewards you intend to deliver.
  • You may not promise financial returns, ownership, interest or tax deductibility.
  • Campaigns keep what they raise. Missing the goal does not cancel pledges.
  • Delivering rewards is your responsibility. Pledzy does not fulfil rewards.
  • You are responsible for your own taxes, licences and permits.

Backing a campaign

  • A pledge is a commitment to support a specific campaign in exchange for the reward you selected, if any.
  • Rewards, timelines and delivery are set by the business, not by Pledzy.
  • A campaign may be delayed, changed or unable to deliver. Back only what you can afford.
  • Refunds are handled directly between you and the business. Contact us if a business stops responding.

Fees

Pledzy keeps 5% of each pledge, or 3% for verified nonprofit campaigns. Card processing of 2.9% + 30¢ per pledge is paid to the payment provider. Both are deducted from the business's payout; backers pay only the amount they pledge. There is no listing, monthly or withdrawal fee.

Prohibited campaigns

  • Anything illegal, fraudulent or misrepresented.
  • Securities, investment opportunities, lending or profit-sharing.
  • Weapons, drugs, adult services, gambling and hate content.
  • Campaigns raising on behalf of a business without its authorisation.

Content and liability

You keep ownership of what you post and grant Pledzy permission to display it on the platform. The service is provided as-is; to the extent permitted by law, Pledzy is not liable for undelivered rewards, business failures or losses arising from a campaign.

Changes and contact

We may update these terms as the platform changes, and material changes will be announced on the site. Questions about these terms can go through the contact options in your account.