The detail
Write the delivery window, redemption rules and any expiry into the reward description before you publish, not afterwards.
If something slips, post an update with the new date and the reason. A delay announced in advance is a small thing; a delay discovered by a backer chasing you is not.
Read the full guide
How to fulfil what you promised without losing money or goodwill: tracking, timelines, postage, and what to do when something slips.
Reward tiers that people actually want, priced so fulfilment never costs more than it raises — with examples for cafés, shops, services, trades and nonprofits.
Keep reading
Things you already make, do or have space for — priced so the tier still clears its cost after fees, packaging and postage.
Refunds are worked out directly between the backer and the business. Pledzy does not hold pledges in escrow.